Margaret Berg
Coldwell Banker Bain Associates
Seattle, WA

Question
Response
What was the greatest value to you, in terms of the coaching you did with Stuart?
Setting up a system of calling my sphere, following up with personal cards, and sticking to a schedule of calling.  I also appreciated being reminded regularly of the value I have to offer my sphere.

How would you measure, (quantify), this value?
I have rekindled relationships with past clients and have enjoyed the process. I am getting several new listings as a result. I've developed self-confidence in my ability to offer value.

What new skills have you formed/developed that are helping you to be more successful?
Scheduling my time in a deliberate manner and entering each task and each "callee" in my Outlook calendar. I have learned to prioritize and systemize.  I have identified the individuals who I want to pursue ongoing relationships with, and following up with calls and personally written cards. I have learned to delegate tasks that others can do.

What new habits have you formed/developed that are helping you to be more successful?
I am getting up earlier to attend to the tasks at hand. I have developed a new exercise regime.  Every time I talk to someone, I remind them that I am their real estate resource, that referrals are my bread and butter, and that I appreciate our relationship and their business.

Describe what you accomplished to deserve an "A" in your coaching program?
I feel that I have created a SMART (Specific, Measurable, Achievable, Realistic, Time-related) map of specific and achievable professional goals and a game plan of actions necessary to achieve them.  I feel I have implemented a good portion of the game plan and shall continue to do so.  I have rekindled important relationships which I had neglected and have enjoyed the process.

Please write a brief testimonial on the value you received in working with Stuart.
Stuart helped me develop a SMART game plan of 1) identifying and prioritizing individuals in my sphere who I would enjoy working with; 2) structuring a system and schedule of calling and follow-up; 3) engendering the self-confidence to comfortably pursue and provide value to individuals in my sphere; 4) developing a time and business management system and holding me to it; 5) and in the process, supplying healthy doses of encouragement and valuable tips in implementing all of the above.  For these things I am most thankful.

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